How Our Service Works
www.toysonmove.com is an online subscription toy rental service (“Service”) providing its subscribers with access to a comprehensive selection of stimulating and unique toys for babies and toddlers from newborn up to (10) years old. We offer a variety of subscription plans at varying price levels. To see these plans visit the www.toysonmove.com website. Once the Subscriber chooses a plan, as per the plan details ,all products on website hereafter known as toy or toys, will be delivered to the Subscriber for the fixed tenure. Subscribers will receive toys and thereafter pickup will be arranged as per agreed plan unless agreed mutually for any change in time and date other than default as per membership plan. Note that the subscriber will be charged a nominal fee for any change/client not home to return the toys, affecting the pick up plan/date in regard to the fuel, parking and any toll’s applicable. Toys are delivered to the Subscriber’s door and there is no additional charge while returning the toys/items unless damaged. TOYS ON MOVE RENTAL LLC will do its best to follow the delivery day and time to its best but cannot be responsible for delays in deliver or pick up. It is the responsibility of the customer to receive their box of toys when it is delivered and sign the document . In the event that the TOYS ON MOVE RENTAL LLC reveals several delivery attempts with no receipt by the customer then TOYS ON MOVE RENTAL LLC is not responsible to compensate for the time the Subscriber did not receive their box if there were noted attempts by TOYS ON MOVE RENTAL LLC then the amount of rental will be considered used up to the maximum value of the delivery planned. In the event that the TOYS ON MOVE RENTAL LLC reveals three delivery attempts with no receipt by the customer then for any membership plan TOYS ON MOVE RENTAL LLC will not be liable to return the balance amount from membership and discontinue and close the membership with subscriber without notice. Any goods which is property the TOYS ON MOVE RENTAL LLC should be returned immediately in good condition.
Allocation, Delivery and Return of Rented Toys
We reserve the right to process orders and otherwise allocate and ship/deliver toys and other TOYS ON MOVE RENTAL LLC products among our Subscribers in any manner that we, in our sole and absolute discretion, determine. In addition, we will, in our sole and absolute discretion, determine the quantity of toys we purchase of any brand or type, their location within our distribution network and the level of staffing and number of shipments/deliveries to be processed. As a result of the operational practices described in this section, we may not always send the Subscriber the toys as per choices and schedule of day and time (wish list preference) the Subscriber have selected to receive. We will be working towards delivering the toys listed in wish list by subscriber as minimum effort. All pictures/logos/details on website are for illustrative/information purpose and the actual product may not or may be different in specifications than show in picture or more details depending on the availability.
TOYS ON MOVE RENTAL LLC takes the health and safety of the Subscriber very seriously. TOYS ON MOVE RENTAL LLC toys are sanitized as mush as possible using a All Natural, Organic cleaning product as a disinfectant. For more information vist TOYS ON MOVE RENTAL LLC website www.toysonmove.com.
Risk Free Trial
www.toysonmove.com trial is a one month trial i.e.any Subscriber who signs up for the Service can cancel their account within one month with valid reason and receive a refund equal to the price of the service less the cost of rental done and planned with in the one month of trial period, this excludes one time accounts. In order for the customer to receive their refund, their box of toys & goods must be delivered back to the TOYS ON MOVE RENTAL LLC office within 14 days as received by them ,and they must send request by mail to cancel their account. There are no exceptions. Any client who does not cancel their account and return their box within 14 days of their first shipment will be billed monthly for as long as they are a Subscriber. Subscribers are only eligible once only for trial per account. Shipments sent to hotels or rental properties are not eligible for a risk free trial and no refund will be issued for boxes returned and accounts cancelled within the first 14 days. Gifts, vouchers and membership under any kind promotional plan are NOT eligible for free trial or refunds. Memberships given as gift or vouchers will strictly have no refund of any kind or cash. Unused vouchers cannot be used for trading for cash with any company or individual and has to be strictly used by the person it belongs to.
The Subscriber may cancel the subscription to TOYS ON MOVE RENTAL LLC at any time. All toys that the Subscriber has in possession must be returned to avoid being charged the full value of the toys. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL MONTHLY SUBSCRIPTION PERIOD, FOR TOYS NOT PLAYED WITH, OR FOR GIFT OR SUBSCRIPTIONS. Registration charge are not refunded.To cancel the subscription, client must send request by mail to cancel their account. Upon receipt of the email, the Subscriber will be given ten (10) days to return any outstanding rentals. Failure to return such rentals within ten (10) days will result in automatic monthly billing until the rentals are returned. If the rentals are not returned within one (1) month, Subscriber will be charged the retail cost of such items. We may send the Subscriber a maximum of one reminder email concerning unreturned toys following the ten (10) day period, but is not compulsory and subscriber will be fully responsible. We reserve the right to terminate the Subscriber account for any or no reason.
Subscribership and Billing - Automatic Renewals
TOYS ON MOVE RENTAL LLC requires a month to month commitment from each Subscriber upon registration. The plan the Subscriber choose will specify what the Subscriber commitment level is. We will bill the subscription fee to the Payment Method the Subscriber provide to us during registration (or to a different Payment Method if the Subscriber changes the Subscriber account information). The Subscriber Subscribership will automatically renew for successive membership subscriptions, without prior notice to the Subscriber, unless and until the Subscriber cancel the Subscriber Subscribership or we terminate it. The Subscriber must cancel the Service before it renews in order to avoid billing of the next subscription fees to the Subscriber Payment Method.
TOYS ON MOVE RENTAL LLC rents certain (New & Used) toys/Goods that are part of the rental program. Subscribers receive a membership and need to create a wish list to inform TOYS ON MOVE RENTAL LLC of the intended toys and goods you may want to receive. TOYS ON MOVE RENTAL LLC cannot guarantee the delivery as per wish list and follow the priority. Any claims in regard to the toys/goods priority as per wish list and items cannot be claimed on TOYS ON MOVE RENTAL LLC. If the toy is on deep retail discount with public retailers, Subscribers may not receive said discount in rental or any refunds in this regard. Please email firstname.lastname@example.org and call to inform TOYS ON MOVE RENTAL LLC of intent to continue to rent the toy. The Subscriber toy rental will be charged to the Subscriber existing Payment Method. TOYS ON MOVE RENTAL LLC has used certain logic to assign the toys to rightful subscriber for delivery priority and any dispute in this regard will be TOYS ON MOVE RENTAL LLC decision and will be binding to all the subscribers with no claims of any kind or cash.
In the event that a toy is broken upon delivery in presence of the delivery person, contact TOYS ON MOVE RENTAL LLC immediately of receiving the delivery, report the broken toy and it will be replaced for the Subscriber at no cost or alternate toy will be delivered to compensate. If the Subscriber do not contact the office immediately of delivery TOYS ON MOVE RENTAL LLC will assume the toy was damaged by the Subscriber and the Subscriber will be charged accordingly. Goods/Toys received in good condition will have to signed by the subscriber while accepting the delivery. In the event that a toy rented from TOYS ON MOVE RENTAL LLC is broken by the Subscriber, the Subscriber will be required to purchase this toy from TOYS ON MOVE RENTAL LLC at retail cost mentioned as cost on the website in discription and no other document proof for price is promised to subscriber by TOYS ON MOVE RENTAL LLC ,also accepting similar or equivalent toy in return for broken toy will be TOYS ON MOVE RENTAL LLC final decision.
In the event that a toy is returned to TOYS ON MOVE RENTAL LLC with missing pieces, the Subscriber will receive an notice giving them 5 days to locate and return the missing piece to TOYS ON MOVE RENTAL LLC office. In the event that the piece is not located, the Subscriber will be charged a missing pieces fee based on either the actual price paid for the replacement TOYS ON MOVE RENTAL LLC or the cost of complete toy if its deemed to be useless without pieces. A nominal service charge of 50 AED or not exceeding 10% of the cost of toy as mentioned on the website, which ever is higher as fees for TOYS ON MOVE RENTAL LLC will be applicable to handle the issue.
Gift Cards / Vouchers
All gift card & Vouchers are strictly non-refundable. Purchased gift cards will be emailed /mailed or hand delivered to the giver and, if specified the recipient. These Gift Subscriptions can be requested by mail too. They are redeemable for the TOYS ON MOVE RENTAL LLC service only in the country in which the Gift Subscription was purchased. We will automatically bill your Payment Method for any purchased Gift Subscriptions.
Lost Return Labels or Boxes
In the event that the Subscriber return box is lost or damaged the Subscriber can return the Subscriber TOYS ON MOVE RENTAL LLC toys in any appropriate box. TOYS ON MOVE RENTAL LLC is not responsible to mail customers a new return box. If the Subscriber return label has been lost or damaged, TOYS ON MOVE RENTAL LLC will provide a new return label via e-mail. Customers will be required to contact TOYS ON MOVE RENTAL LLC support to receive a replacement return label.
This website and all content contained therein, is protected by copyrights, trademarks, service marks, international treaties and/or other proprietary rights and laws and other countries. TOYS ON MOVE RENTAL LLC is also protected as a collective work or compilation under copyright and other laws and treaties. All individual elements making up the site are also copyrighted works. Subscriber agrees to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained in the site. Copying any content from this site to any other site, or reselling, distributing, or publishing that content in any way is prohibited. Any violation of this paragraph shall subject the violator to severe penalties and Subscriber shall indemnify and hold TOYS ON MOVE RENTAL LLC harmless from and against any and all costs and damages incurred by TOYS ON MOVE RENTAL LLC as a result of such violation. Any photos or descriptions submitted on the website become the property of TOYS ON MOVE RENTAL LLC and Subscriber assigns to us, with full title guarantee, all copyright with respect to any information and photographs that may be used for promotional or other purposes.
DISCLAIMER AND LIMITATION OF LIABILITY
Use of TOYS ON MOVE RENTAL LLC and any information obtained from the website is at Subscriber’s sole risk. TOYS ON MOVE RENTAL LLC shall not be liable for any loss, punitive, incidental or consequential damages or any claim against TOYS ON MOVE RENTAL LLC by any other party. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL TOYS ON MOVE RENTAL LLC, ITS SUPPLIERS AND ITS THIRD-PARTY AGENTS BE LIABLE TO YOU FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES EVEN IF TOYS ON MOVE RENTAL LLC HAS BEEN ADVISED SPECIFICALLY OF THE POSSIBILITY OF SUCH DAMAGES, ARISING FROM USE OF OR INABILITY TO USE THE SERVICE OR ANY LINKS OR ITEMS ON THE SERVICE OR ANY PROVISION OF THE TERMS OF SERVICE. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages. In no event shall TOYS ON MOVE RENTAL LLC be liable for any amount in excess of the Subscribership fees paid by the Subscriber for the membership duration and will exclude any duration before or after the active current subscription period..
Subscriber agrees to indemnify and hold harmless TOYS ON MOVE RENTAL LLC, its staff, officers, directors, shareholders, and agents, from any damage suffered directly or indirectly as a result of your use of its service. Subscriber agrees to pay any and all costs, damages and expenses, including, but not limited to, reasonable attorneys' fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, action or proceeding attributable to any such claim. TOYS ON MOVE RENTAL LLC cannot and will not act as a mediator or arbitrator between Subscribers in any dispute arising from the use of the Service.
RIGHT TO ASSIGN
TOYS ON MOVE RENTAL LLC may assign its rights to this Agreement without the Subscribers' consent. If TOYS ON MOVE RENTAL LLC assigns its rights, is sold to another entity, or enters into an agreement with another company to share information, TOYS ON MOVE RENTAL LLC or its successor will give notice to the Subscriber who may opt out by terminating his or her Subscribership if feel necessary.
LEGAL ACTION AND ENFORCEMENT OF THIS AGREEMENT
If a dispute arises between any Subscriber of the website and TOYS ON MOVE RENTAL LLC, any legal action will be brought exclusively in Dubai, United Arab Emirates, in accordance herewith and the laws of Dubai shall apply without regard to any other choice of law considerations. Any dispute which arises out of or is related to this Agreement shall be resolved by BINDING arbitration conducted by a retired judge of the superior court or an impartial person chosen from a list supplied by the United Arab Emirates Arbitration Association, to hear this matter in Dubai, United Arab Emirates using the local Arbitration rules of Commercial Arbitration. The parties shall bear their own costs of the arbitration.By using or continuing to use the services of TOYS ON MOVE RENTAL LLC, Subscriber agrees to the terms and conditions of this Agreement.